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M&S Plan A strategy net saving money

Challenge

Driving bottom line returns through a sustainability strategy.

Problem

Marks and Spencer’s flagship sustainability strategy, Plan A, covers how the company fulfils its ethical and environmental commitments. £40 million per year was budgeted for achieving a set of targets.

Solution

M&S has discovered that sustainable business practice is simply sound business management, and it has saved more money than it invested in Plan A. The strategy has been extended and moved from a technical focus to a people focus: all 8,000 employees are being asked how Plan A can be a driver to solve their business challenges.

Benefits

£105 million net business case in 2012
Systems approach to value chain to understand where the hotspots are and target interventions for maximum effect
Plan A provides a basis for engaging with internal and external stakeholders on important market challenges for the company

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